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Can we apply a Sales Cr. Memo to a Customer Payment (2 -ve amounts) in Dynamics 365 BC & NAV?

Writer's picture: Gulshan ShubhamGulshan Shubham

Updated: Jul 6, 2022


As a simple rule, it's known to everyone that a negative amount cannot be applied to a negative amount in NAV or Business Central.

It means that we cannot apply a Sales Credit Memo to a Customer Payment (Payment received from the customer).


But, Let me tell you that it's not completely true. We can apply Sales Credit Memo to a Customer Payment (Payment received from the customer) despite of both having -ve amounts.

Let's find out how it's possible by watching this small video.



Hope it helps! Cheers

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